Q & A

General Questions:

 

 

Q. How are your products different from other brands?

A. Our products are for all types of hair. Each product is highly concentrated and formulated 100% organic herbs.

Q. What is the shelf life of Che' Avi' Naturals?

A. 12 months from purchase

Q. Can I use your products on relaxed hair?

A. Yes, our products are formulated for naturaland chemically treated hair. Our products also assist with transitioning from permed hair to natural and color treated hair. Our products will help you to keep you hair strong and moisturized. 

Q. Do ship internationally?

A. We ship within the United States and Canada.

Q. How long do it take to receive my order and what type of payments do you accept? 

A. Generally, it takes up to 3 days to process order and 1-3 days for shipping  unless local. We accept PayPal, and all major credit cards.

Q. Are your products all natural?

A. Our products contain organic, natural and plant-derived ingredients.

Q. Is there a refund policy?

A. If the product is defective we will assess and determine the appropriate next steps.

Q. Can I try products before I comment?

A. Yes, it is mandatory that you purchase and have used products in our past to leave a comment.

​